Quality Management Practices and Inter-Organizational Project Performance: Moderating Effects of Inter-Organizational Communication, Relationship, and Process Conflicts in Healthcare
Yazarlar (5)
Syed Asim Shah
Comsats University Islamabad, Attock Campus, Pakistan
Comsats University Islamabad, Attock Campus, Pakistan
Muhammad Ali Asif
Comsats University Islamabad, Attock Campus, Pakistan
Comsats University Islamabad, Attock Campus, Pakistan
Muhammad Haroon Shoukat
Comsats University Islamabad, Attock Campus, Pakistan
Comsats University Islamabad, Attock Campus, Pakistan
Prof. Dr. Sema POLATCI Tokat Gaziosmanpaşa Üniversitesi, Türkiye
Shafique Ur Rehman
Ilma University, Pakistan
Ilma University, Pakistan
| Makale Türü |
Özgün Makale
(SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
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| Dergi Adı | Sage Open (Q4) | ||
| Dergi ISSN | 2158-2440 Wos Dergi Scopus Dergi | ||
| Dergi Tarandığı Indeksler | SSCI | ||
| Makale Dili | İngilizce | Basım Tarihi | 01-2022 |
| Cilt / Sayı / Sayfa | 12 / 3 / 1–16 | DOI | 10.1177/21582440221113829 |
| Makale Linki | https://journals.sagepub.com/doi/pdf/10.1177/21582440221113829 | ||
| Özet |
| The purpose of this study is to empirically examine the relationship between quality management practices (QMP) and inter-organizational project performance (IPP), as well as the moderating effects of inter-organizational communication (ICOM), relationship, and process conflicts in Pakistan’s-government healthcare organizations (NGOs) and public healthcare organizations. We developed a hypothetical model based on contingency theory. Using a self-administered questionnaire, the empirical data was collected from 296 respondents from NGOs and public healthcare in Pakistan between March and November 2019. SmartPLS 3.3.9 was used to apply structural equation modeling (SEM). The findings show that QMP significantly impacts IPP in healthcare inter-organizational collaborative projects. ICOM and process conflict significantly moderate the impact of QMP on IPP. In contrast, relationship conflict does not … |
| Anahtar Kelimeler |
| contingency theory | healthcare | inter-organizational project performance | process conflict | quality management practices | relationship conflict |
BM Sürdürülebilir Kalkınma Amaçları
| Atıf Sayıları | |
| WoS | 13 |
| SCOPUS | 12 |
| Google Scholar | 31 |