How to Increase Job Satisfaction in Banking Sector? The Effects of Perceived Organizational and Social Support, and Emotional Intelligence
Yazarlar (2)
Mihriban Cindiloğlu Demirer Hitit Üniversitesi, Türkiye
Prof. Dr. Sema POLATCI Tokat Gaziosmanpaşa Üniversitesi, Türkiye
| Makale Türü | Özgün Makale (Diğer hakemli uluslarası dergilerde yayınlanan tam makale) | ||
| Dergi Adı | Journal of Global Strategic Management | ||
| Dergi ISSN | 1307-6205 | ||
| Dergi Tarandığı Indeksler | International Scientific Indexing, Asos, Global Impact Factor, Cabell’xxs Directories | ||
| Makale Dili | Türkçe | Basım Tarihi | 06-2018 |
| Cilt / Sayı / Sayfa | 12 / 1 / 29–37 | DOI | – |
| Makale Linki | https://www.researchgate.net/publication/330842770_HOW_TO_INCREASE_JOB_SATISFACTION_INBANKING_SECTOR_THE_EFFECTS_OF_PERCEIVED_ORGANIZATIONAL_ANDSOCIAL_SUPPORT_AND_EMOTIONAL_INTELLIGENCE | ||
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Örgütsel Davranış
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| Özet |
| This study examines the effects of perceived organizational and social support and emotional intelligence of banking sector employees’ on job satisfaction. Survey responses from 223 bank employees in Turkey were analyzed and which factor effects job satisfaction more was determined. When the research results are examined, the H1 hypothesis established on the assumption that perceived organizational support has a positive effect on job satisfaction has been supported. The H2 hypothesis based on the assumption that perceived social support has a positive effect on job satisfaction is rejected. H3 hypothesis based on the idea that emotional intelligence has a positive effect on job satisfaction has been rejected. The findings of this research have important theoretical and practical implications for banking sector. Applied implications of the results are discussed. |
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BM Sürdürülebilir Kalkınma Amaçları
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